Reviews
State Farm® Agent Jeff Marshall
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Byron Mills
November 6, 2026
"Matt was great! Super responsive and easy to work with!"
We responded:
"Hey Byron. Thanks so much for the 5-star review! Matt does it right for sure! I'm always happy to hear how my team takes care of our customers. We appreciate you! And we're thankful for the opportunity to serve you."
Latoya Whittaker
November 5, 2026
"Matt is great he will get you right. Will do business with him anytime."
We responded:
"Hey Latoya! Thanks for the 5 stars! I’m so glad you had such a great experience with my team. We appreciate you and look forward to serving you in the future."
Kelvin Rew
November 5, 2026
"Went in today for car insurance Matt was professional and awesome. Thank you matt"
We responded:
"Thanks for the kind words Kelvin. I’m always happy to hear how my team takes care of our policyholders. We appreciate the 5-stars and we appreciate you!"
Jody Soukup
November 5, 2026
"Amber was fantastic to work with!"
We responded:
"Jody, thanks so much for taking the time to share your fantastic experience with Amber. We agree, she's the best. We appreciate you and the 5-star review!"
Queen YahShiriYah
November 3, 2026
"“Let’s Give Matt a Round of Applause”!
I am writing to share our experience working with Matt at Jeff Marshall’s State Farm! We recently began shopping for a vehicle for our daughter and contacted Matt for preliminary rate quotes. Throughout the month-long search, Matt followed up consistently every single week to support us and address any questions.
When we finally went to complete the purchase, we hit major roadblocks with dealership paperwork and finance company miscommunications. Just as I was about to walk away out of frustration, Matt called us. On a Friday evening, he willingly stayed 30 minutes past closing (on a Friday night) to personally work through the complications!
Matt’s dedication, work ethic, and positive attitude reflect exceptionally well on your office and on State Farm as a whole. He made getting a quote, effortless and Jeff Marshall’s State Farm had the lowest premium for our daughter’s special driving requirements!! Matt deserves immense recognition (and a raise!) for going above and beyond for our little lady!
Thank you, Matt—not all heroes wear capes!
Sincerely,
Parents of a Spoiled Daughter Who Obviously Needed Her Own Car With an Under 25 Premium"
We responded:
"A round of applause indeed! Thanks for taking the time to leave such a glowing review. Matt is a real asset to our office. He and the rest of my team take great pride in going the extra mile to care for our customers.
We appreciate the 5-stars. But more importantly, we appreciate you! Thanks for trusting us to be part of this milestone! Your daughter looks great with her new car. Tell her congrats (and drive safe) from all of us!"
Ravindra Ganvir
October 28, 2026
"Awesome experience with State Farm Agent - Matt Hill. He was courteous, efficient and effective. Excellent price with the State Farm insurance company."
We responded:
"Ravindra, I’m so glad you had such a positive experience with my team. We appreciate you taking the time to share your experience. But most importantly, we appreciate you! Thanks for the 5 stars!"
Teyon Crosby
October 27, 2026
"Outstanding getting me quoted for auto and life insurance. Definitely would recommend to everyone"
We responded:
"Thanks for the 5-star review, Teyon. I'm so glad to hear my team was able to get you set up for your auto and your life insurance. It means a lot that you took the time to share your experience. We appreciate you!"
Ivy Platt
October 21, 2026
"Matt was absolutely the best agent to chat with when looking for new homeowners and car insurance. He took the time to explain each line and all the different options they had! Definitely would recommend him to friends and family."
We responded:
"Thank you for the 5-star review, Ivy! We’re so happy to hear you had such a great experience. Having a clear understanding of your coverages and options makes all the difference. We appreciate you. Thank you for trusting my team and I to serve you!"
Robert Morse
October 6, 2026
"It was excellent. He was easy to work with, very informed, made good recommendations, and I understood everything."
We responded:
"Robert, thank you so much for the great review! I’m glad my team was able to make the process easy to understand and help you find the right coverage at a great price. We truly appreciate you and the trust you’ve placed in our agency. We’re always here whenever you need us!"
sarah todman
October 2, 2026
"Great service"
We responded:
"Hey Sarah, thanks for the 5-star review. I'm so happy we're providing value for you and saving you money. We appreciate you."
theeny
September 30, 2026
"Logan at statefarm was such a joy to talk with! He made the whole process smooth and I seriously left with a smile on my face! Thank you Logan!!!!!"
We responded:
"Athena, thank you so much for the 5-star review. I am so happy my team was able to make your insurance process simple. Nothing better than leaving with a smile. We appreciate you."
Patricia a Leone tincher
September 24, 2026
"Matt Hill and the people at Jeff Marshall are
terrific agents. I have lived in Maryland 7.5
years and have been working them ever since"
We responded:
"Thank you, Patty! We truly appreciate you trusting us with your insurance for the past 7½ years. That kind of loyalty means a lot to all of us. Thank you for taking the time to share this and for being part of our State Farm family!"
Kaliyah Palmer
September 24, 2026
"I’ve been with this branch for about 8 years and they have always taken great care of me and my family. The insurance rates are affordable and the customer service is amazing."
We responded:
"Thank you, Kaliyah! We’re so grateful that you and your family have trusted us for the past 8 years. It means a lot to know that we’ve been able to be there for you over the years. Thank you for taking the time to share such a kind review! "
Kiana James
September 23, 2026
"State Farm is the best insurance company! However, Matt specifically is very thorough and makes sure he gets the job done!"
We responded:
"Kiana, thank you for the 5-star review and for taking the time to share your experience with our office. We appreciate you and we look forward to continuing to serve you."
william hall
September 22, 2026
"I spoke with Amber, she was very informative, polite and professional."
We responded:
"William, thank you for the 5-star review. We agree, Amber is a great asset to our team. Thanks for taking the time to recognize her. We appreciate you."
Joe
September 22, 2026
"Amber was very communicative and informative."
We responded:
"Thank you Joe, for recognizing Amber and for the 5-stars. We appreciate you and look forward to continuing to serve you."
Ashley East
September 18, 2026
"Thankful that Logan has always been there each time we have needed something."
We responded:
"Thanks for your 5-star review, Ashley. I’m glad to hear how Logan is able to assist you with your insurance needs. We appreciate the feedback and we appreciate you."
Charles McCready
September 18, 2026
"Amber is very knowledgeable and made the process quick and easy."
We responded:
"Charles, thanks so much for the 5-star review. I'm so glad to hear my team was able to answer your questions and keep things simple. We look forward to serving you in the future. We appreciate you!"
Stacey Donohoe
September 17, 2026
"Matthew has exceptional customer service skills. He took time to explain differences in policy choices and figured out the best coverage for me. A+++++"
We responded:
"Thank you for the 5 stars, Stacey! We’re so glad Matt could take the time to explain your options and help you find the coverage that made sense for you. We appreciate your business and the A+++++ review. Most importantly, we appreciate you!"
Mike Baker
September 14, 2026
"Any insurance needs you may have, Jeff and his team are they way to go! I can not recommend them any higher!"
We responded:
"Thanks for the great review, Mike. It means a lot to have you and Anna in our State Farm family. We appreciate you both!"
Brittany Tilghman
September 10, 2026
"Amber was very welcoming as soon as I stepped foot in the office she got me straight. Was only in there less than 20 mins and walked away with a great auto insurance coverage. Thanks again Amber"
We responded:
"Brittany, thanks so much for the 5-star review. We agree, Amber is a great asset to the team. Thanks for taking the time to share your experience. We appreciate you."
Julia Elena Marcos-Foxwell
September 3, 2026
"Kudos to Matt HILL, he defused my frustration and helped me cover my new vehicle with insurance."
We responded:
"Julia, thanks for the 5-star review. I am so happy to hear how Matt was able to take care of your insurance needs. We appreciate you taking the time to share your experience. And we appreciate you!"
Anna Baker
September 3, 2026
"We couldn’t be happier with our experience with Jeff Marshall and his team at State Farm! Jeff helped us save a significant amount of money through home owners and car insurance. He was incredibly helpful throughout the entire experience.
It’s clear that Jeff and his team care about their customers—not just as policies or numbers, but as people. They even went the extra mile and called to wish me a happy birthday! That small gesture really stood out and says a lot about the kind of team they are.
We highly recommend Jeff Marshall to anyone who is looking to save some money! Jeff is an insurance agent who has integrity and is knowledgeable, trustworthy, professional, and truly cares about you. We’re so grateful for all of their help!"
We responded:
"Wow Anna!! That’s so much for the kind words and the 5-stars! We genuinely appreciate you and Mike . We look forward to serving you for years to come. "
Pamela Bashor
September 3, 2026
"I just got off the phone with Matt. He is so friendly, professional and always so helpful. Your office is so fortunate to have him as an employee!"
We responded:
"Pam, thanks for the 5-star review. We agree, Matt is a real asset to our team. Thanks for recognizing him. We appreciate you!"
Mindy Glover
September 2, 2026
"Very friendly and helpful"
We responded:
"Thanks so much for the 5-star review, Mindy. We really appreciate it. And we appreciate you!"